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Whether you're exploring ExcelaDoc for RFP automation, have technical questions, or just want to understand if our approach is right for your business—reach out. No sales pressure, just honest conversations with people who spent years writing proposals — and finally built something better.
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Response Time
We respond to all inquiries within 24 hours during business days. Most messages get a reply the same day.
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Want a personalized walkthrough? Select "Request a Demo" in the contact form and we'll set one up.
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Frequently Asked Questions
Quick answers to common questions about getting started with ExcelaDoc
How quickly can I get started?
You can start your free trial immediately. No credit card required. Most users are creating their first AI-generated proposal within 15 minutes of signing up.
Do you offer implementation support?
Yes! All enterprise customers receive dedicated onboarding and training. We'll help you migrate your existing content library and set up your team for success.
What's your response time for support?
We offer email support and aim to respond as quickly as possible during business hours. Reach us at support@sagaiq.ai.
Can I schedule a product demo?
Absolutely! Select "Request a Demo" in the contact form above and we'll schedule a personalized walkthrough.
Is my data secure?
Security is our top priority. We use AES-256 encryption at rest, TLS 1.3 in transit, and run on SOC 2-certified infrastructure. Read our full security overview.
Who built ExcelaDoc?
ExcelaDoc is built by SagaIQ, Inc., a software company focused on AI tools for proposal professionals. We built it because we watched talented GovCon teams lose contracts not because their proposals were weak, but because they ran out of time. Headquartered in Wilmington, Delaware.